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purchase it (marked in the second checkout step). The insurance is of course optional. You can deselect the insurance by clicking on «Remove insurance». If you have selected several tickets, you can also have only individual tickets insured or deselect the insurance.
The ticket insurance premium depends on the ticket price. Tickets with a price higher than 500.-- cannot be insured.
With ticket insurance, you will be refunded the ticket price in the following cases, among others:
Information regarding coronavirus: In accordance with Section 6 e) of the General Terms and Conditions of Insurance, benefits are excluded for events in connection with epidemics or pandemics.
In the event of a claim, please contact the insurance company here with the necessary documents including order confirmation (see insurance conditions):
You can also find out more about the insurance coverage here: ERV ticket protection